Privacy policy
Last updated: April 2026
At Alkali Living, your privacy matters to us. We are committed to protecting your personal information while providing you with a safe and seamless shopping experience.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information to provide and improve our services, including:
- Personal Details: Name, email, phone number, billing & shipping address
- Payment Information: Processed securely through trusted payment providers
- Order Details: Products purchased, cart activity, and preferences
- Device Information: IP address, browser type, and usage behavior
This helps us deliver a better and more personalized experience.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate updates regarding your purchases
- Improve our website and customer experience
- Send promotional offers (you can unsubscribe anytime)
- Ensure security and prevent fraud
3. Sharing Your Information
We do not sell your personal data.
We may share your information with:
- Trusted partners like Shopify for store operations
- Payment gateways for secure transactions
- Delivery partners for order fulfillment
All partners are required to protect your data.
4. Cookies & Tracking
We use cookies to:
- Remember your preferences
- Improve website performance
- Show relevant products
You can disable cookies anytime in your browser settings.
5. Data Security
We take reasonable steps to protect your information. However, no online system is 100% secure.
We recommend not sharing sensitive details over unsecured channels.
6. Your Rights
Depending on your location, you may have the right to:
- Access your data
- Request corrections
- Request deletion
- Opt out of marketing emails
info@alkaliliving.com
To make a request, contact us at:
7. Third-Party Links
Our website may include links to third-party sites. We are not responsible for their privacy practices.
8. Updates to This Policy
We may update this policy from time to time. Any changes will be posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, feel free to contact us: